All About “SoHowdWeDo”

The First Direct Customer Engagement Tool

In businesses today, all too often we struggle with

  • Increasing new customer acquisition
  • Retaining existing customers
  • Feed back from customers on how you are doing
  • Increase inventory turns
  • Increasing business reviews

Despite these challenge, it becomes even more imperative to complete the sales journey to demonstrate to your customers that “you care” every day.

We understand customer satisfaction of your products and services is the most important objective.

Just imagine having everything you need to accomplish the following:

  • Grow your business profits
  • Demonstrate you care to every customer
  • Keeping your finger on the pulse of your customers
  • Mass Market to new customers immediately
  • Research your target customer
  • Identify the level of satisfaction of your customers
  • Gain repeat business

If you want to keep your customers engaged, it is imperative that you focus on the complete customer journey.  Only then can you create the full journey, demonstrate you care, and deliver the experience they expect and deserve. All too often, customers seek the opportunity to provide you with their most valuable feedback they believe is needed to better their experience, thereby completing the customer’s journey.  This feedback is an asset to your company when leveraged properly and allows you, the business and them, the consumer, to both experience a win/win.

This “feedback” thereby becomes your company’s best “word of mouth” marketing, reaching new consumers on Facebook and other Social Media platforms, which, let’s face it, is a necessary tool and proven to be the most profitable for any business.  It’s undeniable that more and more buying decisions are based on reviews by friends through social media and the internet, so it makes sense to have your consumers promote your business.  If “friends of friends” are exposed to your customer’s experience within a matter of seconds from the time of purchase and it was an OUTSTANDING experience, it will certainly increase awareness, thereby, give you consideration for the next purchase they make.  More and more eyeballs are on social media and the internet, so it makes sense to have consumers to promote your business.  If friends of friends on exposed to your customer’s experience, it will certainly increase awareness and hopefully give you consideration. The key features of the Customer Engagement Tool you use must have conventional marketing platforms built in with the modern, technology-driven methods to give you the largest advantage of possible growth.  The greatest growth your business will experience, not only in profits but also customer base, is by using a Customer Engagement Tool platform.

This Customer Engagement Tool will complete the engagement of your customers by asking one (1) question and only taking 60 seconds of the customers time, allowing you to demonstrate each time your willingness to hear their feedback.  Every business must adapt to new technologies and times.

Most businesses customer annual attrition rates today is between 3 to 6%, no one can afford to lose this amount of customers.  So, we need to achieve 6% new customers just to stay at break even.

With competition to win new customers, it isn’t an option to have a Customer Engagement Tool, it’s a requirement!

Customer review software

Features That Matter

The Reasons You’ll Love It

Targeted Business Reviews

Valuable reviews to better understand your customer’s needs and wants are, helping you make more informed, business-changing decisions

Targeted Business Reviews

Valuable reviews to better understand your needs and wants, helping you make more informed business-changing decisions

5 Customized Questions

Questions generated by the business directed towards your customers’ experience and business processes for real-time feedback

5 Customized Questions

Questions generated by the business directed towards your customers’ experience and business processes for real-time feedback

Social Media Posting for Exposure

Automatically posts your new business reviews to your top social media accounts (Facebook, Twitter, LinkedIn, etc…)

Social Media Posting for Exposure

Automatically posts your new business reviews to your top social media accounts (Facebook, Twitter, LinkedIn, etc…)

Data Mining Management

Instantly capture customer names and emails at your location, enabling long-term email promotion and building client relationships

Data Mining Management

Instantly capture customer names and emails at your location, enabling long-term email promotion and building client relationships

REPUTATION MANAGEMENT

REPUTATION MANAGEMENT

Both 4- and 5-star reviews are automatically published to the social media sites. 1-,2-, and 3-star reviews are sent to your RM Admin, enabling you to immediately and responsively address the concerns of your customers.

CUSTOMIZED QUESTIONS

Simply by asking your customers 5 customized questions you can get live feedback and honest, real-time reviews to take a better pulse on your business, allowing you to react and make critical changes to your business faster.

INCREASE STORE SALES

INCREASE STORE SALES

Positive Business Reviews build customer confidence. Speedy responses to less positive reviews say “We Care.”
The more reviews you have, the more sales you generate

COMPANY BRANDING/WEBSITE TRAFFIC

Post your customers’ business reviews to your top social media accounts (Facebook, Twitter, LinkedIn and Pinterest )

WHITE LABEL APP PLATFORM

You will be able to customize your entire platform with your own branding by adding your company logo and information.

IMPROVE WEBSITE CONVERSION RATES

All positive reviews are posted automatically on a widget which is loaded to your website.

“How does SoHowdWeDo” Increase Revenue?

How It Works

Customer relation management software reviews

Businesses can easily use the “SoHowdWeDo” customer engagement tool on all web based devices (smartphones, tablets, or PC’s). At the point of contact with customers, whether it be at the counter, the customer’s location, or a company sponsored event, a company representative can hand the customer a tablet with our customer engagement tool already open on their web page and then ask the customer for a business review.

After entering their first name and email, the customer is then presented with 5 questions. These 5 CUSTOMIZED questions were created by the business owner, which enable him or her to learn from the customer about what is working and/ or not working at the customer experience level.

The customer has 5 stars to choose from, easily tapping 1 through 5 stars for each question.

The final question is the “business review”, where the customer selects an overall 1 star to 5 stars rating review of the business and then he or she writes out a simple comment as to their overall experience.  Only written comments are posted to your social accounts and to your website so there is full transparency.

1, 2, 3 star reviews (poor reviews) are NOT immediately published, but are held in queue for 24 hours to allow you to comment on them before they are published to your social media accounts. (Think of it as reputation management of these new reviews.)

It is very important that you comment on these poor reviews quickly to show your customers, and to everyone else, that “you care “ and want to make their experience a pleasant one. You may even want to offer an incentive for that customer to come back (perhaps a coupon??? See below*). This is exactly how the biggest brands in the world handle bad social commentary.

The 4 and 5 star reviews are instantly published to your top social media sites which you set up (ex. Facebook, Twitter, LinkedIn and Pinterest etc.)

To demonstrate that “you care”, there will be a “Thank you email” sent after every review directly to the customer. The “Thank you email” is thanking them for doing the review. In this “Thank you email” there will be two URL links. One link will go to a custom designed Splash/Landing page where all of your reviews are displayed for your consumer/customer/patron to find out more about your company. *The second link will go to a custom designed Splash/Landing page with special offers for the consumer/customer/patron to encourage another visit or call to the business to help create more sales.

This product encompasses 9 industry proven features centered on capturing the “Business Review.” It helps to demonstrate to the customer that the business “cares”, and also allows the business to be more proactive on the process of capturing the feedback from your actual customer in “real time.”

Start Today at $49.99

Product

Businesses looking to improve visibility on social media and website

  • Increase Customer Loyalty

  • Increase social media presence

  • Make data-driven business decisions

PROGRAM

  • Unlimited Business Reviews
  • Unlimited business review postings
  • Unlimited customized questions
  • Unlimited posting to top social media sites
  • Targeted data mining
  • Database management
  • White label system
  • Unlimited posting to your website *
  • Product / company branding

ANALYTIC REPORTING

  • Daily email of postings notifications
  • Daily email of Reputation Management notifications
  • Daily email of Data Mining reports
  • Weekly email of Statistics Report
  • Monthly email with Website Report **

DEMONSTRATES PROVEN DELIVERABLES

  • Social media posting
  • Reputation Management on postings
  • Data mining
  •  Increase store sales

  • Improve website conversion rates

  • Understand customers’ buying trends

 

COMPANY SEO

  • Friendly SEO

ADMIN

  • Multi-use membership that breaks out reviewing/reporting by location
  • Unlimited Online Customer Support
  • Unlimited email addresses receive desired reporting

TOOLS

  • Social media sharing
  • Reputation Management***
  • Product Business Review Widget *
* WordPress widget
** Generated by 3rd party company for website report of “proof of deliverables”
*** Is built for our services
Buy Now at $49.99

InstituMax

MFGMax

RetailMax

ServMaxPro

For more customized SHWD products created for these specific industries like the ones below, contact us at sales@sohowdwedo.com:

Who Are We

Founded in early 2016, TechnologiesPro Group LLC. hand-selected the very best app programmers, writers and web designers from around the world to create something very, very special for business owners everywhere.

Our goal is and always will be the same every day….to enable business owners to increase revenue by collecting customer data, learning more about how they are doing day to day so things can be improved and earning more by harnessing the incredible power of online reviews in combination with critical search engine traffic.

All while always providing a no questions asked 30-day Money Back Guarantee.

Featured Industries

AC Service Contractor
Auto Parts
Auto Repair Centers

Car Dealership
Carpet Cleaning
Cosmotology School

Kids Fun Center
Hospitality Service
Retail Stores
Trade School

Get In Touch With Us

Purchase “SoHowdWeDo” Customer Engagement Tool Today!

Purchase Now at $49.99
Customer review software